pk68 Privacy Policy – How We Protect Your Data

1 Overview

pk68 operates as an online entertainment platform providing Casino games, Slots, Live Casino, Sports Betting, Bingo and Esports for players based in Pakistan. To run these services properly, we need to collect and process certain personal information about the people who use the platform.

This Privacy Policy tells you exactly what that information is, why we need it and what we do with it. It also explains the steps we take to keep your data safe and what choices you have regarding your personal information. We do not sell your data to third parties. We do not share your information with advertisers outside the pk68 platform. Every piece of data we collect is used for a specific, legitimate reason directly related to running your account and keeping the platform secure.

If you are not comfortable with how we handle data after reading this policy, please do not register an account. For any questions, reach out to the support team via live chat from any page on the platform.

2 Data We Collect

pk68 collects personal information at several points during your use of the platform. Below is a straightforward breakdown of the categories of data we gather and the circumstances under which it is collected:

3 How We Use Your Data

Every piece of data collected by pk68 is used for a defined purpose. We do not process your personal information beyond what is described below:

• Account management: Your name, mobile number and email are used to create, maintain and secure your pk68 account. They also allow us to contact you about your account when necessary.
• Identity verification: We use identity data to confirm that you are who you say you are, that you are at least 18 years old, and that your account is legitimate. This protects you and other players on the platform.
• Processing transactions: Financial data including your JazzCash or Easypaisa wallet number or bank details is used solely to process your deposits and withdrawals in PKR. We do not store full financial credentials beyond what is required for transaction processing.
• Platform security: Device and technical data helps us detect suspicious login attempts, flag unusual account activity and protect against fraud. If your account is accessed from an unfamiliar location or device, this data allows us to identify it.
• Customer support: Communication records are kept so that our support team can follow up on issues, provide consistent service and resolve disputes accurately.
• Service improvement: Usage data such as games played, session length and features accessed helps us understand how the platform is being used so we can improve it over time. This analysis is done in aggregate and is not used to make individual decisions about your account.
• Responsible gaming: We monitor gaming behaviour patterns to identify signs of problematic play. If unusual patterns are detected, our responsible gaming tools may prompt you with information about managing your activity. See the Responsible Gaming page for details.
• Promotions and bonuses: If you have opted in to receive offers, we may use your contact details to inform you of relevant promotions available on your account. You can opt out at any time through your account settings.

4 Payments & Financial Data

All financial transactions on pk68 are carried out in PKR. The platform supports JazzCash, Easypaisa, Raast, standard bank transfers and major debit and credit cards. When you initiate a deposit or withdrawal, your financial details are passed securely to the relevant payment processor to complete the transaction.

• pk68 does not store your full JazzCash PIN, Easypaisa PIN, card number or online banking password at any point. These credentials are handled entirely by the respective payment provider.
• Transaction records — including amounts, dates, methods and reference numbers — are kept in your account history for account management and dispute resolution purposes.
• Payment data may be shared with our payment processing partners for the sole purpose of completing your requested transaction. These partners are bound by their own data protection obligations.
• If a withdrawal is flagged for additional verification, the financial data associated with that transaction will be reviewed by the pk68 compliance team. This is a standard anti-fraud measure and does not imply any wrongdoing on your part.

5 Cookies & Tracking

pk68 uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website. Here is how we use them:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session, remember your game preferences and ensure the site loads correctly. You cannot opt out of essential cookies while using the platform.
• Analytics cookies: These help us understand which pages and games are most popular, where users drop off and how long sessions typically last. The data is collected in aggregate form and does not identify you personally.
• Security cookies: These detect suspicious activity such as repeated failed login attempts and help protect your account from unauthorised access.
• Preference cookies: These remember settings you have chosen, such as language preference or display options, so you do not have to reconfigure them on every visit.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of parts of the platform. pk68 does not use third-party advertising cookies or share cookie data with external advertising networks.

6 Sharing Your Information

pk68 does not sell, rent or trade your personal information to any third party. There are, however, specific and limited situations in which your data may be shared with external parties:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the minimum financial data required to process your transaction. They operate under their own privacy frameworks.
• Identity verification providers: When KYC verification is required, identity documents may be processed by a third-party verification service. This service is contractually bound to handle your data securely and only for the stated purpose.
• Game software providers: Some game titles in the pk68 Game Lobby are powered by third-party game studios. These providers may receive anonymised session data for technical support and game integrity purposes. They do not receive your name, contact details or financial information.
• Legal and regulatory obligations: If pk68 is legally required to disclose information — for example in response to a valid legal process or to comply with financial monitoring obligations — we will do so. We will only disclose the minimum information required by law.
• Business transfers: In the event of a merger, acquisition or asset sale, your data may be transferred as part of the transaction. You would be notified in advance of any such transfer and given the opportunity to close your account if you prefer.

7 Data Security

Protecting your personal information is something we invest significant effort in. The following measures are in place to keep your data secure on pk68:

• All data transmitted between your device and the pk68 platform is encrypted using TLS (Transport Layer Security). This means that information sent during login, deposits and game sessions cannot be intercepted in plain text.
• Passwords are stored using one-way cryptographic hashing. pk68 staff cannot view your password — only a hash of it is stored, which cannot be reversed to recover the original.
• Access to player data within the pk68 team is restricted on a need-to-know basis. Support agents, compliance staff and technical teams each have access only to the data required for their specific role.
• Our systems are monitored for unusual access patterns and potential intrusion attempts. Security reviews are conducted on a regular basis.
• In the unlikely event of a data breach that affects your personal information, pk68 will notify affected users as quickly as possible with details of what happened and what steps are being taken.

8 Data Retention

pk68 retains your personal data for as long as your account is active and for a reasonable period after closure. The specific retention periods depend on the type of data:

• Account data (name, contact details, registration information) is retained for the duration of your active account and for up to five years after account closure.
• Transaction records including deposit and withdrawal history are retained for a minimum of five years to comply with financial record-keeping obligations.
• Identity verification documents are retained for as long as required to meet verification obligations and for a defined period thereafter.
• Support communications are retained for up to three years from the date of the last interaction, to enable consistent follow-up and dispute resolution.
• Technical and usage data is typically retained in anonymised or aggregated form for analytical purposes and does not identify you individually after a set period.

When data is no longer needed and the retention period has elapsed, it is securely deleted or anonymised so that it can no longer be linked to you.

9 Your Rights

As a pk68 player, you have clear rights regarding the personal data we hold about you. Here is what you can request at any time by contacting the support team:

• Access: You can request a copy of the personal data pk68 holds about you. We will provide this in a clear, readable format within a reasonable timeframe.
• Correction: If any information on your account is inaccurate or outdated, you can ask us to correct it. For basic account details, you can often update these directly from your account dashboard.
• Deletion: You can request that your personal data be deleted. Where deletion is legally permissible — and where no retention obligation applies — we will process the request. Certain data such as transaction records may need to be retained regardless.
• Restriction: In certain situations you can ask us to limit how we use your data while a dispute or query is being resolved.
• Objection to marketing: If you no longer wish to receive promotional communications from pk68, you can opt out through your account settings or by requesting it via support. Opting out of marketing does not affect service-related communications.
• Account closure: You can request to close your account at any time. See the Terms and Conditions for details on how this is handled, including what happens to any remaining balance.

10 Minors

pk68 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of our standard registration and KYC process, and accounts suspected to belong to minors are subject to immediate suspension pending review.

If you believe a minor has registered or is using a pk68 account, please contact support immediately so the matter can be investigated and the account closed if confirmed. Parents and guardians are encouraged to use parental controls on shared devices to prevent minors from accessing online gaming platforms.

11 Policy Updates

This Privacy Policy may be updated from time to time to reflect changes to the platform, our data practices or applicable requirements. When updates are made, the "Last Updated" date at the top of this page will change accordingly.

For significant changes that materially affect how your data is used, pk68 will make reasonable efforts to notify registered players via their account contact details. Continued use of the platform after a policy update constitutes acceptance of the revised terms. We recommend reviewing this page periodically to stay informed.

12 Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or the personal data pk68 holds about you, please get in touch through the live chat feature available on any page of the platform. Our support team is available 24 hours a day, seven days a week.

You can also reach the pk68 data team by email. Our contact address is displayed in the footer of every page on the site. When submitting a data-related request, please include your registered mobile number or username so that we can locate your account efficiently and respond to your query without unnecessary delay.